• If you wish to cancel your course enrollment, please contact us at refunds@fratelloinnotech.com as soon as possible.
• A 15% non-refundable portion of the total course fee is applicable in all cases (administrative and registration charges).
• If a student withdraws before the first class, they will receive a refund of all fees paid except the non-refundable 15%.
• In the rare event that Fratello InnoTech cancels a batch, enrolled students may choose a full refund or transfer to another batch.

• Refund requests must be made within 1 week (7 days) of course start or before 5 hours of class attendance – whichever comes first. After that, no refunds will be issued.
• Proof of purchase (invoice/receipt) is required to process any refund.
• No refunds will be provided if a student is unable to complete the course or chooses to discontinue for personal reasons after the refund period.
• Refunds (if applicable) are generally processed within 7–10 business days after approval.

• Downloadable software, recorded video access, or study material provided upfront are non-refundable once accessed.
• Any request received after the 7‑day / 5‑hour window will not be eligible for a refund.
• Special discount offers, contest winnings, or scholarship seats are non-refundable and non-transferable.

• Once your cancellation request is received and inspected, we will notify you of the approval or rejection within 3–5 business days.
• If approved, the refund will be credited to your original method of payment (credit card, UPI, bank account) within 7‑10 business days. The time may depend on your financial institution.
• You will receive a confirmation email with refund details.

If you have any questions about cancellations or refunds, or need help with the process, please reach out:

You can also visit our KPHB branch: 2nd floor, Flat No:301 LIG 649 3rd Floor Road No 5 KPHB Near Malabar Gold, JNTUH Kukatpally,Hyd-500072. Please bring your original payment receipt.